2019 Grant Recipient – St. Vincent de Paul Charitable Pharmacy Update
The Charitable Pharmacy has met or exceeded all the short-term outcomes established for the grant period of October 1, 2019 to September 30, 2020. Thoughin-person access to services has been restricted in response to the COVID-19 pandemic sinceMarch 23, patients have continued to access medications and other pharmaceutical assistanceby means of an adjusted, drive-through / pick-up model. Starting in October 2020, a limitednumber of patients had also begun to enter the facility for certifications, comprehensivemedication management, and health screenings, while keeping within safe operating measures.However, this is now being halted due to Hamilton County’s recent surge in coronavirus cases.
Given the success of its alternative “curbside” service model, the Charitable Pharmacyanticipates continuing in this way until the pandemic is over.While FY20 has not been without challenges, the Charitable Pharmacy has surpassedmany milestones in service to neighbors in need across greater Cincinnati.
Patients havebenefitted from the larger Impact 100 Dispensary (nearly triple the size of the formerdispensary), expanded days and hours of operation (by 57%), additional staff members, and consistently ample supplies of medication donations. While these successes were somewhatexpected, others were not.
The pandemic forced the Charitable Pharmacy to institute strict social distancing rules forstaff and volunteers, and these would have been nearly impossible in the old space. Rather thana maximum of two to three people working in the old dispensary, the Charitable Pharmacy canhave six people at one time in the Impact 100 Dispensary.Similarly, the Processing andStorage Room, also made possible by Impact 100, is vastly expanded, and taking inventory thisyear amid social distancing would have been nearly impossible without the expanded space.
Finally, another unexpected success this year has been the pilot initiative of providing primarycare telehealth services within the Charitable Pharmacy. This project launched right as thepandemic began because so many Charitable Pharmacy patients lost access to primary care; ithas been so successful—and as the pandemic persists —that the Charitable Pharmacy isactively seeking additional funds to continue this initiative.